FAQs

1. What are emergency lights and why are they important?

Emergency lights are battery-backed lighting devices that automatically switch on during a power outage. They are essential for safety in commercial buildings, hospitals, factories, offices, and public spaces, helping guide people to safety in emergency(ies).

2. How are emergency lights installed?

Emergency lights should be installed by a qualified technician or electrician. Proper installation includes secure mounting, connection to AC mains, and battery integration.

3. Is professional installation support available?

No, we do not provide in-house site installation service at the moment.

4. What types of emergency lights does PMI offer?

PMI offers a comprehensive range of Emergency Lights, Flameproof Emergency Lights, Twin Beam Emergency Lights, Exit Signages, Emergency Exit Lights, Rechargeable Search Lights, and Egress Route Lighting Systems—trusted for industrial, commercial, and residential safety compliance(s).

5. Are PMI Emergency Lights certified and compliant with Indian safety standards?

Yes, PMI Emergency Lights and Signages are compiled with respective BIS and IS certification.

6. What makes PMI a trusted name in emergency lighting?

PMI has over 40 years of manufacturing excellence in emergency lighting solutions. We are known for product durability, high-performance, compliance with safety norms, and reliable after-sales services.

7. How often should emergency lights be tested and maintained?

For optimal performance and compliance, PMI recommends testing emergency lights monthly and conducting a full function test at least once every three months.

8. Do you provide AMC (Annual Maintenance Contracts)?

Yes. We offer AMC services for regular inspection, preventive maintenance, and performance testing across Delhi NCR.

9. Are PMI Emergency Exit Signs available in multilingual formats?

Yes. We offer customizable exit and fire signage in English, Hindi, regional languages, or bilingual formats, as per client requirements and local regulations.

10. Where can I buy PMI Emergency Lights in India?

You can:
• Contact us through the website enquiry form • Call our sales team directly • Purchase through GeM (Government e-Marketplace) if you're an institutional buyer

11. What is the warranty period for emergency lights?

Our products come with a standard 12–18 months warranty, covering manufacturing defects. Warranty terms vary by product category and can be extended for project-based requirements.

12. What is covered under the warranty?

Warranty covers:
• Manufacturing defects • Faulty components (LED, PCB, battery, driver) • Electrical failure due to internal issues (not external surge or damage). It does not cover physical damage, mishandling, improper installation, or battery failure due to overcharging or poor maintenance.

13. What are the do’s and don’ts for using emergency lights?

Do’s:
• Install in well-ventilated, accessible areas • Test monthly and charge regularly • Follow manufacturer’s instructions • Keep lights free from dust and moisture • Use PMI certified spare parts Don’ts:
• Don’t expose to water or direct heat • Don’t overcharge or drain batteries completely • Don’t tamper with internal components • Don’t use uncertified spare parts

14. Are spares and accessories available for your emergency lights?

Yes. We provide original spare parts and accessories, including:
• Replacement batteries • LED modules • Drivers and PCBs

15. Do you offer customized or project-specific emergency lighting solutions?

Yes. We specialize in custom-built emergency lighting systems for metro stations, hospitals, tunnels, commercial complexes, airports, and industrial facilities. We offer design support, compliance, documentation, and custom specs.